We accelerate sales though active partners and revitalize sales through dormant partners.

Our Culture

Outsource Partner Management to Drive Channel Sales

Your Channel Account Managers (CAMs) spend the majority of their time with top-tier channel partners, and for good reason. Yet lower priority partners, when properly supported, present the greatest opportunity for revenue growth.

A strategic outsourcing solution, MarketSource Concierge delivers a channel management team to assist partners and boost channel sales. It provides a consistent, global channel strategy and support framework for mid-tier partners, giving them access to personnel and resources that drive channel sales.

A highly skilled team of outsourced sales and marketing professionals are trained to fulfill partner requests and qualify sales opportunities. A single point of contact, who has accountability through SLA delivery, manages the team and generates detailed monthly reports.

MarketSource Concierge helps ensure the right partners get the right funding at the right time, often through MDF resources. It improves reseller communications by aligning channel-focused people and processes with existing CRM systems. And it helps identify and fast-track high value sales opportunities.

Strategic outsourcing with MarketSource Concierge helps immediately improve channel support and mid-tier revenue, while freeing CAMs to focus on top-tier relationships.

Benefits:

  • Support mid-tier partners more effectively
  • Drive new revenue growth opportunities
  • Utilize MDF funds
  • Standardize global brand image and messaging
  • Identify future qualified partners

Concierge sales channel management services:

  • Inside sales account management
  • Special bid and pricing quotations
  • Lead generation
  • Service contract or annuity renewal campaigns
  • Development, registration and management of events, seminars and webinars
  • Phone and email customer surveys
  • Marketing campaign development, management and fulfillment
  • Social media marketing collateral development and management
  • Website design and management


MarketSource designs and deploys field sales and marketing teams – backed by integrated processes and technologies – to quickly increase sales support and revenue.