53% of shoppers feel that retail sales reps don’t have the tools they need to deliver great CX. Still think you’re allocating time and resources appropriately? Discover more CX trends your business should continually prepare for.
Implementing new sales strategies can be difficult. Discover which CX trends businesses should consider to remain competitive.
Your products need to be matched to the consumer’s needs, and consultatively sold. Will that last three feet of the sales process be successful?