Studies show that in the age of webrooming, brick and mortar home improvement retail is still relevant and needs better customer service to drive sales.
This time of the year is lovingly called the 100 days of hell, because it’s a huge volume condensed into a tight time frame. So who needs 100 days of help?
The retail market of connected home devices has seen a steady stream of new smart system and device introductions. But moving forward, retail sales in this vertical are suffering growth pains.