It’s no Longer Outside vs Inside Sales. It’s Just Sales.
Even before COVID-19, the growth of inside sales was already underway—at a pace of 300% in the previous 10 years. But with the pandemic, traditional outside salespeople are now working from home and conducting business with customers and prospects virtually. Now,...
Congrats, You’re a New Sales Manager! Now What?
While they may not admit it, all new sales managers feel some form of insecurity about their role of leading others. After spending twenty years leading hundreds of people and giving dozens of promotions, I’ve seen the stress that the first year brings to new...
Yes, Your Inside Sales Team Can Work from Home
Imagine you have a valuable employee who has exceeded expectations for several years. She’s a single mom with a child who has healthcare challenges. The employee commutes to your office headquarters, spending a couple of hours in the car every day. Her child requires...