Best of 2020 Retail Blogs and White Papers

by MarketSource

Check out what everyone was reading in 2020

We’ve closed the books on 2020, but many of the changes and trends that were born out of the pandemic year remain in clear view.

Here are a few of the blogs and white papers that made the top of our list:

Digital customer engagement isn’t just online, and it’s helping online and in-store brands create a new customer experience.
Read the white paper >>.

Digital adoption soared post-COVID-19 in the race to bring the retail experience to consumers through digital channels.
Read the white paper >>.

How do you encourage a genuine connection between your employees and customers?
Read about the power of the engaged employee in this blog post >>.

As the U.S. rebounds from COVID-19, training must take on an increased level of importance.
Read about the new retail training imperative in this blog post >>.

 

Topic: Retail

ABOUT THE AUTHOR

By delivering a swift and seamless expression of your brand in support of critical business objectives, MarketSource can help you achieve better experiences, better relationships, and better sales.

At MarketSource, an Allegis Group company, we believe better sales begin with better relationships. Our proven alternative to traditional outsourced sales is led by a proprietary process that helps businesses thrive by fostering deeper connections between people and brands.