Though we’ve come to the end of this blog series on customer experience (CX) trends, the solutions mentioned here should stay fresh on your mind when drafting new sales strategies next year. Next year will only bring more change and more trends, but continuous research and revisions to your strategy will keep your customers happy […]
Your products need to be matched to the consumer’s needs, and consultatively sold. Will that last three feet of the sales process be successful?
53% of shoppers feel that retail sales reps don’t have the tools they need to deliver great CX. Still think you’re allocating time and resources appropriately? Discover more CX trends your business should continually prepare for.