Growth is hard to achieve. McKinsey’s analysis of more than 5,000 public companies shows that growth champions—companies that profitably outgrow their peers—create 80% more shareholder value than their peers over a ten-year period. But only one out of eight companies...
The Post-Pandemic Retail Sales Associate “May I help you?” It’s a phrase uttered by thousands of retail store associates every day. But as post-pandemic in-store shopping picks up, the greeting has become an anachronism. Customers expect personalized interactions and...
