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The world has changed and so have the ways in which we conduct business. On a local, national and
global level we all share concern for the safety and wellbeing of our employees, their families, our
clients, our partners and their customers. Together we are navigating this dynamic environment and
addressing questions that just a few weeks ago would have seemed unthinkable.

The wellbeing of our people remains our number one priority, yet we also recognize our responsibility to
our clients, partners and the customers they serve. As our clients strive to maintain business continuity,
adjust to address current challenges and prepare to face a new and unpredictable future, we are
committed to navigating this fluid environment together with them.

Our corporate values are designed to foster empowerment and drive performance, and in recent weeks
we have witnessed our teams of talented and dedicated employees living those values as they help our
clients – and each other – navigate the new normal. From ramping up inside sales teams to deliver leads
and maintain high levels of customer success to delivering virtual brand advocacy and virtually leading
shoppers through purchase, delivery or curbside pickup, we are working tirelessly to help our clients
rapidly shift and adjust to meet market demands.

Years of investments in technology, processes and people, and focus on building scalable and agile
offerings are proving invaluable in times like these. This foundation has allowed MarketSource to
maintain a continuity of operations while quickly adapting to meet changing needs.
We know the current pandemic will have lasting effects. As we serve our clients’ present needs and
partner to prepare their businesses to emerge to a new future, we remain committed to delivering
solutions that meet complex and evolving needs and doing so in a way that remains true to the values
upon which MarketSource was built.

Together, we will get through this and be prepared to face the future.