There’s no denying that customers browse on their phones while shopping in store. So, we put together 3 tips to help strengthen your brick-and mobile presence.
Sunsetting a product can cause many challenges, but if you can get ahead of the obstacles with a plan that includes detailed and ample communication, incentives, and the benefits of the changes, you’ll have an easier time getting your sales team and customers onboard.
Check out these KBIS takeaways to see what’s trending in the kitchen and bath industry, and discover new products specifically designed to make life easier.
As CMOs and CSOs strive to accelerate growth and profitability for their firms, greater alignment on and continuous improvement of three basic metrics of business can go a long way to achieving revenue and profitability goals.
Each year, CES showcases the latest and greatest in technology. Learn more about which topics may define the year and which products to get your hands on.
You’re amping up for big changes this year, so looking at modifications made in these three areas will trickle down and create a more robust bottom line—and a happier sales team.
Emotionally engaged and satisfied customers buy 50% more often, spend 200% more each year, and are 5 times more likely to remain loyal to your brand. Don’t guess when it comes to your CX strategy! Understand these trends to ensure your business is fully prepared.
In a previous blog, we asked sales leaders to share their biggest challenges. Find out the results and why they are not surprising.
53% of shoppers feel that retail sales reps don’t have the tools they need to deliver great CX. Still think you’re allocating time and resources appropriately? Discover more CX trends your business should continually prepare for.