More Than Digital: How Consumer Lives Have Changed Post-COVID-19
More Than Digital: How Consumer Lives Have Changed Post-COVID-19 It’s hard to overstate how greatly lives have changed for consumers in America—and across the globe—as a result of the coronavirus pandemic. The home has become the hub of work, school, and...
Hands-Free Shopping: Consumers Trade in Hands-On for Contact-Free
As businesses reopen across the country, consumers must navigate a new reality in light of COVID-19. Health experts continue to advise the public to limit necessary outings, eschew close contact with non-family members, maintain social distancing, and avoid...
The Retail Training Imperative for the Next Normal
As brick-and-mortar stores begin to reopen after state stay-at-home orders lift, those overseeing sales teams have the task of creating a welcoming and safe experience for customers. Experts in the retail industry agree it will be a challenge—and one in which...