National Electronics Retailer Realizes $6 Million in Smart Home Product Sales During Challenging Holiday Season 

by Heather Parham | Feb 9, 2024

INDUSTRYConsumer Electronics Retailer SOLUTIONBrand Advocacy DOWNLOAD CASE STUDY SituationAnticipating a challenging holiday selling season, a national electronics retailer wanted to ensure consumers shopping for smart home (loT) products, both in store and online,...

Communications Supplier Generates $50 Million in Annual SMB Revenue

by Heather Parham | Feb 9, 2024

INDUSTRYCommunications Supplier SOLUTIONManaged Sales DOWNLOAD CASE STUDY SituationThe global supplier of communications hardware and software found it difficult to profitably and cost-effectively sell their solutions to the small- and mid-sized business (SMB)...

Rugged Mobile Phone Case Manufacturer Grows from $20 Million to $100 Million in Three Years

by Heather Parham | Jan 18, 2024

INDUSTRYConsumer Electronics Accessory Manufacturer SOLUTIONTraining and Advocacy DOWNLOAD CASE STUDY Situation Faced with the challenge of acquiring market share in a category dominated by a first-to-market competitor, a rugged mobile case manufacturer hired...

Multinational Networking Company Achieves Globally Consistent, Locally Flexible Channel Coverage  

by Heather Parham | Jan 18, 2024

INDUSTRYNetworking Solutions SOLUTIONChannel Partners DOWNLOAD CASE STUDY SituationA global leader in networking solutions was experiencing year-over-year erosion of its SMB market. The company lacked the resources to work with its smaller channel partners...

Turn Holiday Shopping Returns into a Customer Experience Win

by Karen Salamone | Jan 17, 2024 | Uncategorized

Holiday returns season is here. Turn it to your advantage. A higher volume of sales during the holiday season means a higher volume of holiday shopping returns. So, whether retailers like it or not, they will likely face a deluge of returned gifts. The rise of online...