It’s a full-circle moment for Steve Hill. Twenty-five years ago, he began working for an Allegis Group company supporting payroll, invoicing, and collections for the Atlanta market. Today, he continues his Allegis journey working for MarketSource, which is headquartered in Atlanta. For anyone who knows Steve, it’s no surprise that—in one short year—he has already made quite the impression here.
Serving as director of technology and innovation, Steve oversees a team with two primary objectives for our Retail business: providing innovative technology solutions for our field reps and supporting a variety of client offerings, such as AskMe, our new, state-of-the-art virtual services product.
His longstanding tenure with the company has allowed him to hone his skills in a variety of disciplines that serve him well today, such as implementation, business operations, organizational development and strategic enablement. “Twenty-five years and a variety of assignments have afforded me the opportunity to work with a bunch of great people,” Steve explains. “Thanks to our culture, it’s pretty common for folks at Allegis to stay around a long time, which creates quite a network of colleagues to tap into when you’re looking for specific subject matter expertise.”
Among many great qualities, Steve is known for his servant leadership with the “whenever, wherever, whatever” mindset. However, he balances that with setting clear, realistic expectations, which has allowed him to become a trusted voice of reason. “I have learned that most people appreciate candor and honesty,” says Steve. “Not only does that cultivate trust, but I build on that by delivering on promises and closing any gaps that may exist. Each and every client opportunity is unique, but through listening and learning about the business problems they’re trying to solve, I’m able to determine what role(s) we can play in helping them succeed.”
His servant leadership is not just applicable to clients: “It’s natural for people to want to serve ‘up’ to their leadership. I believe you should serve your team and peers just as well, if not better. If I serve my team well and take great care of them; give them what they need to be successful through support and resources; empower them to solve business problems; and challenge them to be the best version of themselves, we all win.”
As for the best advice he’s ever received? “Treat each and every relationship like a bank account: always make more deposits than withdrawals.” We’re confident his is overflowing.