by Heather Parham | May 14, 2026
[SUCCESS STORY] Telecommunications Titan Shrinks Service Cycle by 50% DOWNLOAD CASE STUDY WHAT WE DO Strategic Account Management Customer Engagement Center Inbound Contact Services Back Office Support INDUSTRY Telecommunications RESULTS 50% Reduction in Service...
by Carlo Hanna | Apr 22, 2026 | Managed Sales
Is the AI Hype Really Over? Navigating the New AI Frontier and Other Sales-Shaping Trends – Part 8 According to Forrester’s latest research, the AI hype is over. How can it be? And if it is, how can companies prosper on this new frontier and position themselves for...
by Lisa Walsh | Apr 22, 2026 | Managed Sales
Is the AI Hype Really Over? Navigating the New AI Frontier and Other Sales-Shaping Trends – Part 6 According to Forrester’s latest research, the AI hype is over. How can it be? And if it is, how can companies prosper on this new frontier and position themselves for...
by AJ Olander | Apr 22, 2026 | Managed Sales
Is the AI Hype Really Over? Navigating the New AI Frontier and Other Sales-Shaping Trends – Part 4 According to Forrester’s latest research, the AI hype is over. How can it be? And if it is, how can companies prosper on this new frontier and position themselves for...
by Carlo Hanna | Dec 17, 2025 | Managed Sales
2025 Predictions Reality Check It’s time to revisit the retail trends we forecasted last year and see how they stacked up against reality. Here’s an honest assessment of what we got right, what surprised us, and where we missed the mark. Prediction: Immersive,...
