“Helpful sales associates are the No. 1 reason customers will shop in-store.” Source: PwC’s 2023 Global Consumer Insights Survey No longer relegated to merely shelving and pricing products and keeping aisles clean, the work of frontline retail associates now...
MarketSource helped an iconic national retailer double their NPS and increase margin and attach rates, all while maintaining a top-notch guest experience that’s been core to their success. Here’s their...
Keeping pace with the wants and needs of shoppers is keeping retailers on their toes. Here are 7 shopper expectations that can boost retail brands’ ability to satisfy and retain more...
MarketSource empowered a UK wireless accessory provider with a sales and staffing strategy that propelled them to rank second in market share in five years. Here’s how we helped them become a market...
MarketSource assumed all retail ops for a global candy manufacturer’s Times Square experience location, which was underperforming and suffering from high staff turnover. We put them on track to have a record year in sales, delivering 129% year-over-year sales growth....