Retail customers are impatient. What can you do to deliver faster, better help? It is now well-established that artificial intelligence, and in particular generative AI, has the potential to transform retail operations. One of the greatest influences of AI in retail...
“Helpful sales associates are the No. 1 reason customers will shop in-store.” Source: PwC’s 2023 Global Consumer Insights Survey No longer relegated to merely shelving and pricing products and keeping aisles clean, the work of frontline retail associates now...
Holiday returns season is here. Turn it to your advantage. A higher volume of sales during the holiday season means a higher volume of holiday shopping returns. So, whether retailers like it or not, they will likely face a deluge of returned gifts. The rise of online...
Virtual Brand Experts Can Reshape the Retail Customer Experience Whether you are a retail brand or retailer, whether you are looking to augment your retail sales associate team, connect more directly to customers, provide a convenient way to assist more customers, or...
The staffing shortage in retail is real. Simply put, there are not enough workers available – or not enough candidates applying for the available jobs – to fill the positions that are needed in the industry. There are a variety of reasons behind the shortage, mostly...
As a 4th generation Certified Protégé of #GirlsClub, an organization that is committed to changing the face of sales by empowering more women to earn roles in leadership, Natalie Whiten has dedicated nights and weekends to attending webinars and classes to maximize...
