Current concerns about inflation, recession, and rising interest rates are putting a dent in retail strategies and rattling future planning. Per a May release from the US Bureau of Labor Statistics, the Consumer Price Index, a measure of inflation, was up 4.9% from...
Sales outsourcing evokes a plethora of images for many a revenue leader. Sometimes called managed sales, or business process outsourcing (BPO), it means you delegate the pieces of your sales engine to a provider that optimizes it to deliver sales performance and...
With their retail purchasing power said to account for about $360 billion in disposable income, Gen Z shoppers can’t be ignored. Born between 1997 and 2012 or so, per the U.S. Census, there are some 68 million in the U.S. And while Gen Z consumers have adopted many of...
The usual approaches to customer loyalty are changing for U.S. brands and retailers, and for brick-and-mortar stores, many factors are at play. As inflation remains a threat, price sensitivity is turning customers toward bargain-hunting. Brand-switching is the norm....
Staffing shortages, shipping delays, and out-of-stocks are plaguing the retail industry. And now, shoppers hit with inflation are putting a premium on competitive pricing. But rather than throwing up their hands and just living with it, retailers can fight back—and...
