5 Managed Sales Myth Busters

5 Managed Sales Myth Busters

Sales outsourcing evokes a plethora of images for many a revenue leader. Sometimes called managed sales, or business process outsourcing (BPO), it means you delegate the pieces of your sales engine to a provider that optimizes it to deliver sales performance and...
What Motivates Gen Z Shoppers?

What Motivates Gen Z Shoppers?

With their retail purchasing power said to account for about $360 billion in disposable income, Gen Z shoppers can’t be ignored. Born between 1997 and 2012 or so, per the U.S. Census, there are some 68 million in the U.S. And while Gen Z consumers have adopted many of...
Hyper-Personalizing the Customer Experience

Hyper-Personalizing the Customer Experience

Staffing shortages, shipping delays, and out-of-stocks are plaguing the retail industry. And now, shoppers hit with inflation are putting a premium on competitive pricing.  But rather than throwing up their hands and just living with it, retailers can fight back—and...