With REPfirst™, our employee experience app, retailers can organize, engage, and motivate employees through an immersive, connected experience. Use REPfirst to deliver the flexible benefits of the gig-economy while maintaining for employees the security,...
A pooled Customer Service management model opens the door to improving profitability at ever touchpoint, driving exponential growth in customer lifetime value, and maximizing ROI for any B2B...
Customer Success is exploding far outside its classic Silicon Valley roots. Not just for SaaS or tech companies anymore, CS has the power to expand profitability at scale across all industry...
The best time to start building your customer success operations team is much earlier than most B2B sales companies think. Advance planning is essential to assure it supports your go-to-market...
Every profitable customer relationship needs nurturing for long-haul value. MarketSource’s Customers for Life program helps B2B organizations do that while delivering profits to your...
