Sales Support &
Customer success

Sales Support & Customer Success

Sales support & Customer success is often the most overlooked element of sales productivity. The amount of administrative functions that are put on sellers is often under estimated and kills a seller’s customer face time. MarketSource doesn’t just implement an administrative team, we implement a sales focused support team that knows time is of the essence and that revenue is riding on the other end of the requests. From new partner agreements to price letters to incremental licensing, to upsell and cross sell, MarketSource builds a team with the key success factors that will drive your team’s productivity and ultimately your number:

Hiring Profile and Training

Sales minded support teams are critical to seller confidence, resource utilization, and attainment of your productivity goals.

Technology

MarketSource is constantly assessing new sales enablement software so you don’t have to. 

Performance Management

Our transparent approach to performance management is about supporting sellers to be the best they can be.

Choose Experience

MarketSource has experience applying these success factors to IT, software, telco, finance, traditional manufacturing, healthcare and insurance, automotive dealer channel development, service and parts. Let us do a free assessment today and get started on making your number.

Hiring Profile and Training

You don’t need administrators on your sales support team. Sales minded support teams are critical to seller confidence, resource utilization, and attainment of your productivity goals. We work with you to develop the right hire to and train to skills and profiles for candidates. These profiles drive our recruiters and instructional designers to ensure you have the right team to drive your productivity goals.

Technology

MarketSource is constantly assessing new sales enablement software so you don’t have to. With a robust Salesforce competency, we are regularly testing integrated tools that bring a level of AI and predictive technologies in support of seller productivity, management, training and mentoring tools.

Performance Management

Performance is key to our culture. Performance management is productive and not destructive. Our transparent approach to performance management is about supporting sellers to be the best they can be. Leveraging reporting, analytics, and coaching technologies, we ensure the MarketSource team is running on all cylinders and attaining your sales goals.

MarketSource has experience applying these success factors to IT, software, telco, finance, traditional manufacturing, healthcare and insurance, automotive dealer channel development, service and parts. Let us do a free assessment today and get started on making your number.

At MarketSource, we believe better sales begin with better relationships. Our proven alternative to traditional outsourced sales is led by a proprietary process that helps businesses thrive by fostering deeper connections between people and brands.