by Karen Salamone | May 8, 2024 | Uncategorized
Retail customers are impatient. What can you do to deliver faster, better help? It is now well-established that artificial intelligence, and in particular generative AI, has the potential to transform retail operations. One of the greatest influences of AI in retail...
by Karen Salamone | Apr 22, 2024 | Uncategorized
“Helpful sales associates are the No. 1 reason customers will shop in-store.” Source: PwC’s 2023 Global Consumer Insights Survey No longer relegated to merely shelving and pricing products and keeping aisles clean, the work of frontline retail associates now...
by Heather Parham | Mar 21, 2024
INDUSTRYNational Retailer SOLUTIONAssisted Sales | Consultative + Flexible Partnerships DOWNLOAD CASE STUDY SituationA national retailer wanted to expand our long-term, collaborative partnership to provide specialized, assisted sales service within the mobile...
by Heather Parham | Mar 18, 2024
Keeping pace with the wants and needs of shoppers is keeping retailers on their toes. Here are 7 shopper expectations that can boost retail brands’ ability to satisfy and retain more...
by Heather Parham | Mar 18, 2024
INDUSTRYWireless Accessory Manufacturer SOLUTIONUS National Market Launch | Territory + Location Intelligence DOWNLOAD CASE STUDY SituationA start-up UK-based wireless accessory manufacturer rolled out its unique mobile phone case products in the US. Soon thereafter,...