Digital Customer Engagement That Creates Lasting Customer Connection It’s time for the retail customer experience to change, yet successfully bridging the gap between online and offline retailing remains one of the key challenges in the retail industry today. It’s...
Virtual Brand Experts Can Reshape the Retail Customer Experience Whether you are a retail brand or retailer, whether you are looking to augment your retail sales associate team, connect more directly to customers, provide a convenient way to assist more customers, or...
Overcome them and Avoid a Retail Slump with AskMe® For the past few years, retailers have been in a frantic rush to appropriately respond to retail shoppers’ changing preferences. Shoppers’ reliance on e-commerce and digital shopping has had a tremendous impact on...
Many of the forces shaping the retail industry in recent years—retail shopper behavior shifts, inflation, supply chain issues, labor shortages, and the emergence of new technologies—have been nothing less than epic, demanding retailers and brands evolve. And many...
How will the fluctuating economy impact retailers this holiday shopping season? When will it start? Is Black Friday still a thing? Our VP of Retail Strategy and Operations Steve Wilson synthesizes insights and makes recommendations to help retailers enjoy success this...
