Leading Paint Manufacturer’s Omnichannel Sales Approach Increases World’s Largest Home Improvement Retailer Basket Size

by Heather Parham | Jul 31, 2023

INDUSTRYConstruction Manufacturer SOLUTIONOmichannel Sales DOWNLOAD CASE STUDY SituationThe world’s largest home improvement retailer offers thousands of brands through its retail stores, online, and their pro-services channel to professional contractors. Although...

Global Communications Technology Provider Grows Market Share and Increases ROI

by Heather Parham | May 30, 2023

INDUSTRYTechnology Provider SOLUTIONChannel Partner Program DOWNLOAD CASE STUDY SituationA technology provider for unified communications (UC) and collaboration, contact centers, customer experience management, networking, and related services needed a way to cost...

Podcast: Creating a Cloud Sales Center of Excellence for Revenue Growth

by MarketSource | May 17, 2021

Aligning the Channel Partner Ecosystem for Customer Success

by Steve Carlisle | May 9, 2021 | Uncategorized

Aligning the Channel Partner Ecosystem for Customer Success In the age of connectivity, it no longer makes sense for channel partners and vendors to market and sell products in separate silos. Today’s selling environment calls for close collaboration to deliver...

A Maturity Model for Building an Effective Customer Success Practice

by Ben Simms | May 9, 2021 | Uncategorized

We have entered a subscription economy. You probably have several subscriptions yourself as a consumer. And more than likely, at least some portion of the software and technology your business uses is subscription-based. But it’s not just limited to technology...