by Rachel Gilbert | Jan 28, 2019 | Uncategorized
Each year thousands of innovators and business leaders gather from all over the world to showcase new technology and address the industry’s most relevant issues at the Consumer Electronics Show (CES) in Las Vegas, NV. As depicted during CES last year, new smart home...
by MarketSource | Nov 27, 2018 | Uncategorized
Even in the midst of the busyness of the retail holiday season, customer experience (CX) remains top-of-mind for businesses and sits atop several 2019 trend lists. In our previous blog about CX trends, we learned why having a consistent omnichannel strategy would help...
by BrianConley | Oct 17, 2018 | Uncategorized
As the major retail selling season grows near, it will be more important than ever to create a customer experience (CX) that saves the time and seizes the attention of shoppers. 2018 was coined “The Year of Humanity,” which stands true as we continue to see rapid...
by Heather Parham | Oct 10, 2018 | Uncategorized
This holiday season will mark the third year that marketers are leveraging artificial intelligence (AI) to better understand, connect with, and create superior experiences for consumers. As connected customers continue to evolve, so must the foundation of modern...
by Alice (Su Hyun) Lee | Jul 31, 2018 | Uncategorized
When shopping in a store, you may be greeted by a highly competent salesperson who guides you clearly through your buying journey and answers every question you have. Equally likely, you may encounter a salesperson who couldn’t care less about you or what you...
