by Steve Bonvissuto, AJ Olander, Ben Simms | Dec 5, 2025 | Managed Sales
Reflections from the Eyewall of the AI Hurricane ‘Tis the season! For us to check in on our last set of sales predictions. Our 2025 reality check revealed a mixed bag. We were largely on track, but we didn’t foretell the speed of AI’s evolution and immersion...
by Heather Parham | Nov 3, 2025
[SUCCESS STORY] AI-Fueled Speech Analytics Boost Mileage Revenue and Loyalty Program Activations for Car Rental Company Engaging Customers After the Beep WHAT WE DO Inside Sales Strategic Account Management AI-Fueled Speech Analytics INDUSTRY Transportation RESULTS 3%...
by Heather Parham | Oct 10, 2025
[SUCCESS STORY] From Seasonal Strain to Scalable Success: Insurance Provider Achieves 250% of Application Completion Goal, Boosts Customer Service Levels by 77% WHAT WE DO Insurance Support Services Medicare Enrollment Customer Care INDUSTRY Insurance RESULTS 500...
by Heather Parham | Oct 8, 2025
[SUCCESS STORY] Global Financial Services Leader Boosts Sales and Call Quality Score by 172 Basis Points in 90 Day Global Financial Services Leader experiences accelerated associate performance and improved quality scores by 172 basis points in just three months due...
