by Lisa Walsh | Jun 14, 2022 | Uncategorized
Digital retailing is taking the auto industry by storm. Accelerated by COVID and traditional sales model disruptors such as the Carvanas and Teslas of the world, a fundamental paradigm shift is occurring, and chances are, customers aren’t going back. In an industry...
by Lisa Walsh | May 10, 2022 | Uncategorized
Well before they even set foot in the showroom, customers are interacting with your brand and inventory, and many are likely even to have made the bulk of their buying decision. Dealers are starting to pay attention, because in the absence of convenient access to the...
by Lisa Walsh | Dec 7, 2021 | Uncategorized
Recapture Revenue With Auto Fleet Parts and Service Operations The pandemic hit the world of automotive dealership fixed operations particularly hard. Many automotive and truck Dealership Service Departments were forced to close or severely cut back staff and...
by Lisa Walsh | Jul 30, 2021 | Uncategorized
In mid-2015, the National Highway Traffic Safety Administration (NHTSA) opened a Coordinated Remedy Program to address the recalls of certain vehicles containing Takata airbag inflators. At that time there were about 23 million inflators affecting 19 million...
by Lisa Walsh | Jun 6, 2021 | Automotive, Sales Performance
Are Auto Mechanics in Demand? In 2021, we discussed the critical shortage of automotive technicians at dealerships, as well as independent repair facilities and large fleets who complete their own maintenance and repairs. Today, two years later, there’s both good news...
