MarketSource Retail Leaders Share Reflections and Predictions to Help Retailers Win Retailing in 2023 gave retail executives a lot to think about. A strong holiday season wrapped up the year with an optimistic spark; still, heading into 2024, the retail industry is...
“Customer-centric companies are 60% more profitable than companies that don’t focus on customers.” – Blake Morgan, Customer Experience Futurist, Author and Keynote Speaker Today’s customers shape their expectations on the unlimited information and opinions at their...
Don’t Succumb to Retail Data Addiction “Success is about competing in the relationship dimension. Not as an alternative to having a competitive product or reasonable price— but as a differentiator.” – Bob Thompson, CEO, CustomerThink Corp. To understand your...
How to Improve Performance with Better Retail Sales Forecasting “Good forecasting requires an understanding of your customer’s behavior.” – Scott Edinger, Speaker and Executive Coach Sales forecasting is a problem for many companies. SO Insights has been...
Three Secrets to a Better Retail Sales Team: Train. Reinforce. Repeat. “The meeting of preparation with opportunity generates the offspring we call luck.” – Tony Robbins A distinguishing aspect of performing retail organizations is the ability to keep and...
