by Sarah Nicholas | Apr 21, 2022 | Uncategorized
David Mead, Program Director, is the recipient of this year’s MarketSource Leadership Award. “David creates clarity during times of confusion, and shined brightest during the darkest days of COVID, and continues to do so,” says Colleen Bonney, Client Services...
by Sarah Nicholas | Apr 14, 2022 | Uncategorized
Employee Spotlight: Alejandro Sanchez Alejandro Sanchez is eager to teach his daughter, who is due in August, all about his journey as a first-generation Venezuelan immigrant to the United States. Alejandro has worked at MarketSource for 2.5 years and was recently...
by Karen Salamone | Apr 8, 2022 | Uncategorized
The Right Seat for Customer Success The Customer Success function should report to whoever holds budgetary responsibilities for the highest revenue-generating department, regardless if it is a cost center associated with the Cost of Goods Sold (COGS) or a profit...
by Sarah Nicholas | Apr 7, 2022 | Uncategorized
Jennifer Mays, Program Manager, is the recipient of this year’s MarketSource Leadership Award. It’s not surprising, as Jennifer is one of those people who seems to “do it all”. Wherever she sees a need, and in whatever capacity she can offer her training and skills,...
by Karen Salamone | Apr 5, 2022 | Uncategorized
Winning Combinations that Drive Efficiencies and Revenue A great deal has been written in the past couple of years regarding Customer Success Operations (CS Ops) and Revenue Operations (Rev Ops). The overlap of and synergies between these two organizational...
by Sarah Nicholas | Mar 31, 2022 | Uncategorized
The fourth time’s a charm for Program Manager Von Brown…he is currently on his fourth stint in one of our programs in his 22 years with MarketSource, so it’s clear this program holds a special place in his heart. Serving as a field rep, as well as...
