by Mark Doornbosch | Apr 23, 2021 | Uncategorized
Don’t Succumb to Retail Data Addiction “Success is about competing in the relationship dimension. Not as an alternative to having a competitive product or reasonable price— but as a differentiator.” – Bob Thompson, CEO, CustomerThink Corp. To understand your...
by Sarah Nicholas | Apr 22, 2021 | Uncategorized
Have you ever put your fingers in the nostril of a white tiger to help him breathe while he’s in surgery? How about helped sea turtles lay their eggs safely on an island or taken care of a six-month-old Siberian tiger? Witnessed the sunrise from the top of Mount...
by Mark Doornbosch | Apr 20, 2021 | Uncategorized
“Good forecasting requires an understanding of your customer’s behavior.” – Scott Edinger, Speaker and Executive Coach Sales forecasting is a problem for many companies. SO Insights has been tracking measured sales forecast accuracy for many years. Its latest...
by Karen Salamone | Apr 16, 2021 | Uncategorized
“The meeting of preparation with opportunity generates the offspring we call luck.” – Tony Robbins A distinguishing aspect of performing retail organizations is the ability to keep and retain their top retail talent. These organizations focus training on those...
by Mark Doornbosch | Apr 14, 2021 | Uncategorized
“The aim of marketing is to know and understand the customer so well the product or service fits them and sells itself.” – Peter Drucker The scenario in most retail organizations goes like this: Marketing complains that, despite their efforts, retail operations...
by Mark Doornbosch | Apr 12, 2021 | Uncategorized
If there is any one secret of success, it lies in the ability to get the other person’s point of view and see things from that person’s angle as well as from your own.” – Henry Ford Retailers that deeply understand and anticipate the issues and trends facing...