by Heather Parham | Nov 29, 2017 | Uncategorized
Imagine you have a valuable employee who has exceeded expectations for several years. She’s a single mom with a child who has healthcare challenges. The employee commutes to your office headquarters, spending a couple of hours in the car every day. Her child requires...
by Steve Wilson | Nov 6, 2017 | Uncategorized
If you’re wondering what in the world is going on with brick and mortar retail, you’re not alone. Right now, we are hearing two dramatically different click-bait stories. On the one hand, we have the doom and gloom tale of how traditional retail is dead or dying. On...
by PeteMaxwell | Nov 1, 2017 | Uncategorized
It’s no secret; the auto business is in the throes of great change. However, change is not the enemy. In fact, everything old is new again. Dealers who understand that it’s all about the customer experience (CX)—treating people how they want to be treated—have always...
by Mike Racz | Nov 1, 2017 | Uncategorized
If you haven’t met, let me introduce you to the sales development representative (SDR) and the business process engineer (BPE), who are currently transforming how we sell. These roles are new to the sales organizational structure and provide two unique ways to build...
by Chris Walter | Oct 18, 2017 | Uncategorized
Recently, I was speaking with a sales leader about the challenge she faced getting the entire sales organization on the same page, when it came to the company’s growth strategy and everyone understanding their roles in attaining that strategy. I mentioned to her that...
by MarketSource | Sep 20, 2017 | Uncategorized
When asked to write a blog on strategic partnerships and alliances, my first thought was to avoid creating yet another post regarding the five things that you absolutely must do (or never, ever do). I decided to try another approach to generate attention and start...
