by Damon Joshua | Jan 3, 2024 | Revenue Growth, Trends
And 7 Other B2B Sales Predictions for 2024 A survey released at the recent SalesLoft Executive Summit found that many people believe there will be a recession in 2024: 60% of consumers, 48% of economists, and 83% of CEOs. Despite this view, there is reason to stay the...
by Karen Salamone | Sep 29, 2023 | Revenue Growth
Growth is hard to achieve. McKinsey’s analysis of more than 5,000 public companies shows that growth champions—companies that profitably outgrow their peers—create 80% more shareholder value than their peers over a ten-year period. But only one out of eight companies...
by Karen Salamone | Nov 1, 2022 | Customer Success, Revenue Growth, Sales Performance
While we’re not experiencing a recession yet, with the majority of economic indicators pointing downward, I’m sure it’s on your mind. How can you find new sources of revenue in this climate? While it may seem counter-intuitive, now is the time to scale your Customer...
by Karen Salamone | Oct 14, 2022 | Customer Success, Revenue Growth, Sales Performance
No matter what business you’re in, you know that retention matters. It can make or break your revenue goals, and it can undermine your best plans for growth. But it’s not only a largely preventable problem—the ways to get there can push you above the competitive fray...
by Karen Salamone | Oct 14, 2022 | Customer Experience, Customer Success, Revenue Growth, Sales Performance
No matter what business you’re in, you know customer churn. It can make or break your revenue goals, and it can undermine your best plans for growth. But it’s not only a largely preventable problem—the ways to get there can push you above the competitive fray and put...
by Karen Salamone | Aug 21, 2022 | Customer Success, Revenue Growth, Sales Performance
Why Customer Success Matters More Than Ever Early in the pandemic, acquiring net new logos was challenging, if not impossible, for many companies. Losing existing clients meant losing a significant revenue stream, which they couldn’t afford. Nimble, forward-thinking...
