by Heather Parham | Jan 14, 2022 | Uncategorized
The pandemic upended the way B2B organizations sell and the way that B2B buyers purchase and accelerated the transformation that was already underway. Channel sales have become widely adopted as a critical component of the revenue generation strategy. Meanwhile, buyer...
by Heather Parham | Dec 20, 2021 | Uncategorized
Today, ethics matters. Consumers are interested in knowing how you are right with the world and what you are doing on behalf of the public good. And they are willing to spend more for brands and products that align with their values. Whether your brand is sold across...
by Karen Salamone | Dec 20, 2021 | Uncategorized
Today, ethics matters. Consumers are interested in knowing how you are right with the world and what you are doing on behalf of the public good. And they are willing to spend more for brands and products that align with their values. Whether your brand is sold across...
by Karen Salamone | Dec 14, 2021 | Uncategorized
This is part of a series of blogs, podcasts, videos, and interviews from Customer Service leader and evangelist, and the Director of Customer Success at MarketSource, Jeff Heckler. Welcome to the wild and wooly world of Customer Success (CS). Whatever your connection...
by Lisa Walsh | Dec 7, 2021 | Uncategorized
Recapture Revenue With Auto Fleet Parts and Service Operations The pandemic hit the world of automotive dealership fixed operations particularly hard. Many automotive and truck Dealership Service Departments were forced to close or severely cut back staff and...
