by Heather Parham | Dec 20, 2021 | Uncategorized
Today, ethics matters. Consumers are interested in knowing how you are right with the world and what you are doing on behalf of the public good. And they are willing to spend more for brands and products that align with their values. Whether your brand is sold across...
by Karen Salamone | Dec 20, 2021 | Uncategorized
Today, ethics matters. Consumers are interested in knowing how you are right with the world and what you are doing on behalf of the public good. And they are willing to spend more for brands and products that align with their values. Whether your brand is sold across...
by Karen Salamone | Dec 14, 2021 | Uncategorized
This is part of a series of blogs, podcasts, videos, and interviews from Customer Service leader and evangelist, and the Director of Customer Success at MarketSource, Jeff Heckler. Welcome to the wild and wooly world of Customer Success (CS). Whatever your connection...
by Lisa Walsh | Dec 7, 2021 | Uncategorized
The pandemic hit the world of automotive dealership fixed operations particularly hard. Many automotive and truck Dealership Service Departments were forced to close or severely cut back staff and operating hours for a period in 2020 and early 2021 during the Covid...
by Karen Salamone | Dec 6, 2021 | Uncategorized
What’s in store for retailers in 2022? Our experts forecast 15 key trends shaping the future of retail. 1. Consumers will continue to prefer the social aspect of shopping in-store. In-store purchases will remain high, especially for durable goods, electronics, mobile...
