by Karen Salamone | Jul 22, 2021 | Uncategorized
With the ease of access to customer data, B2B sales leaders are better positioned than ever to leverage it for business growth, increased market share, and higher revenues. The insights that B2B customer data provides can help you accelerate your sales cycles and...
by Karen Salamone | May 31, 2021 | Uncategorized
The 5G retail era has arrived and, with it, an exciting array of opportunities for businesses looking to gain a competitive advantage. The pace of adoption will be staggering, with predictions from Bankr suggesting that over half the global population will enjoy...
by Mark Doornbosch | May 12, 2021 | Customer Experience
“Customer-centric companies are 60% more profitable than companies that don’t focus on customers.” – Blake Morgan, Customer Experience Futurist, Author and Keynote Speaker Today’s customers shape their expectations on the unlimited information and opinions at their...
by Mark Doornbosch | Apr 14, 2021 | Uncategorized
“The aim of marketing is to know and understand the customer so well the product or service fits them and sells itself.” – Peter Drucker The scenario in most retail organizations goes like this: Marketing complains that, despite their efforts, retail operations...
by Mark Doornbosch | Apr 12, 2021 | Uncategorized
If there is any one secret of success, it lies in the ability to get the other person’s point of view and see things from that person’s angle as well as from your own.” – Henry Ford Retailers that deeply understand and anticipate the issues and trends facing...
