Today, ethics matters. Consumers are interested in knowing how you are right with the world and what you are doing on behalf of the public good. And they are willing to spend more for brands and products that align with their values. Whether your brand is sold across...
Today, ethics matters. Consumers are interested in knowing how you are right with the world and what you are doing on behalf of the public good. And they are willing to spend more for brands and products that align with their values. Whether your brand is sold across...
This is part of a series of blogs, podcasts, videos, and interviews from Customer Service leader and evangelist, and the Director of Customer Success at MarketSource, Jeff Heckler. Welcome to the wild and wooly world of Customer Success (CS). Whatever your connection...
What’s in store for retailers in 2022? Our experts forecast 15 key trends shaping the future of retail. 1. Consumers will continue to prefer the social aspect of shopping in-store. In-store purchases will remain high, especially for durable goods, electronics, mobile...
Creating a Collaborative Sales Culture It’s a sad fact. But way too many B2B sales teams ignore the collective power of collaboration to maximize sales productivity. The concept of fostering an environment of collaboration is often completely missing from...
