Current concerns about inflation, recession, and rising interest rates are putting a dent in retail strategies and rattling future planning. Per a May release from the US Bureau of Labor Statistics, the Consumer Price Index, a measure of inflation, was up 4.9% from...
If you already have a customer success practice, you may be doing a good job managing your largest, most strategic accounts. Meanwhile, the rest of your customers—those “long tail” or “C” accounts that represent as much as 80% of your customer base—are churning. Maybe...
Sales outsourcing evokes a plethora of images for many a revenue leader. Sometimes called managed sales, or business process outsourcing (BPO), it means you delegate the pieces of your sales engine to a provider that optimizes it to deliver sales performance and...
The Real People of MarketSourceMarketSource is a rich, living fabric of individuals who contribute to our culture through their diverse backgrounds, skills, experiences, and dreams. We’d like you to meet some of them. Read More Professional and personal perseverance...
The staffing shortage in retail is real. Simply put, there are not enough workers available – or not enough candidates applying for the available jobs – to fill the positions that are needed in the industry. There are a variety of reasons behind the shortage, mostly...