by Cory Rossi | Jun 25, 2024 | Sales Performance, Technology
For a Digital Transformation that Sticks and Sales that Grow According to Outreach, the average seller adoption rate for sales tech is just 30%. Among other problems, low seller adoption is a major hindrance to salespeople reaching their quotas. Part 1 of our blog...
by Steve Bonvissuto | Jun 12, 2024 | Sales Performance, Technology
For a Digital Transformation that Sticks and Sales that Grow The rate at which your sellers adopt sales technology—or how quickly they embrace new tech tools and how deeply they integrate them into their daily selling motions—can make or break not just your revenue...
by Karen Salamone | Nov 3, 2023 | Sales Performance, Technology
For most B2B sales organizations, no matter the economic environment, customer data presents an equally great opportunity and challenge. Without an intentional data strategy that takes you beyond the numbers to a place where real, actionable customer insights live, it...
by Karen Salamone | Aug 29, 2023 | Sales Management, Technology
Attract and Retain Quality Staff with Innovations in Retail Employee Engagement According to the US Bureau of Labor and Statistics, around 20 percent of US employees—or approximately 31 million people—work in the retail and hospitality sector. In McKinsey & Co.’s...
by Karen Salamone | Jul 31, 2023 | Technology, Trends
If you’re a retailer or a retail brand and you don’t have a ready answer to this question—or worse, are befuddled by the question—your customers are way ahead of you. A recent study found that 76% of consumers understand that artificial intelligence in retail is being...
by Karen Salamone | Sep 28, 2022 | Customer Experience, Customer Success, Technology
Essential Analytics for Customer Success Customer Success leaders regularly ask me how they can mature their data gathering strategies to understand not just what their customers are doing but why. I always recommend they start with building strategies to form closer...
