by Stephen J Hill | May 12, 2023 | Uncategorized
The staffing shortage in retail is real. Simply put, there are not enough workers available – or not enough candidates applying for the available jobs – to fill the positions that are needed in the industry. There are a variety of reasons behind the shortage, mostly...
by Heather Parham | May 5, 2023
We’re barreling toward an EV future, and auto dealers are at the epicenter of it all. Dealers wanting to make the transition strategically should read this. We can help you take charge of your EV future. CONTACT US...
by Karen Salamone | Apr 4, 2023 | Customer Success
As a customer success pro, customer segmentation is a powerful tool in your arsenal. By organizing your customers into distinct groups based upon shared characteristics, you can gauge and respond to their needs in strategic ways that help them get the most out of your...
by Lisa Walsh, Peter Maxwell | Feb 3, 2023 | Uncategorized
Five New Year’s Resolutions for Auto Dealers Returning to a (New) Normal The auto industry is emerging from another highly tumultuous and prosperous year, marked by record profits, significant inventory issues that challenged manufacturers to keep pace with...
by Heather Parham | Jan 30, 2023
Unsure about how your sales tech stack measures up? Want to evolve it but aren’t sure where to start? Use our Sales Tech Stack Maturity Matrix™ to find your baseline among the 6 Pillars of Maturity, visualize your ideal stack, and create a plan to level...
