by Karen Salamone | Aug 28, 2020 | Uncategorized
As brick-and-mortar stores begin to reopen after state stay-at-home orders lift, those overseeing sales teams have the task of creating a welcoming and safe experience for customers. Experts in the retail industry agree it will be a challenge—and one in which improved...
by MarketSource | Jan 23, 2019 | Uncategorized
It’s a new year, and you’re determined to take on some of your toughest challenges early in the year. Mistakes and misses may have cost you last year, but this year is going to bring big changes to your sales strategies and customer alignment. You can start by looking...
by MarketSource | Nov 27, 2018 | Uncategorized
Even in the midst of the busyness of the retail holiday season, customer experience (CX) remains top-of-mind for businesses and sits atop several 2019 trend lists. In our previous blog about CX trends, we learned why having a consistent omnichannel strategy would help...
by Chris Walter | Oct 1, 2013 | Uncategorized
Employee retention is a critical component for any organization. For most firms, eliminating turnover should be a top priority, especially considering the cost of a highly trained employee. According to the Center for American Progress, (citing 11 research papers...
