by Heather Parham | Sep 18, 2023
How will the fluctuating economy impact retailers this holiday shopping season? When will it start? Is Black Friday still a thing? Our VP of Retail Strategy and Operations Steve Wilson synthesizes insights and makes recommendations to help retailers enjoy success this...
by Heather Parham | Jul 31, 2023
Want to know what’s happening with back-to-school 2023 shopping? Steve Wilson, an on-the-ground MarketSource retail expert, rounds up the latest predictions and advice to help retailers capitalize on the momentum of the season. Here are a few highlights to listen for:...
by Karen Salamone | Jul 31, 2023 | Technology, Trends
If you’re a retailer or a retail brand and you don’t have a ready answer to this question—or worse, are befuddled by the question—your customers are way ahead of you. A recent study found that 76% of consumers understand that artificial intelligence in retail is being...
by Karen Salamone | Jul 25, 2023 | Customer Experience
The retail back-to-school season is rolling out amidst inflation fears and rising prices, making shoppers more discount-conscious. On the other hand, as of June 2023, 25% of back-to-school shoppers had already started on their back-to-school shopping list – up 17%...
by Karen Salamone | Jun 26, 2023 | Customer Success
Customer success can drive real value for your customers, but the pitfalls to getting there can be many. MarketSource’s Director of Customer Success Jeff Heckler spoke with customer success leaders of three global enterprises about which ones to avoid and how they...
