by Karen Salamone | Oct 17, 2023 | Customer Experience, Trends
Digital Customer Engagement That Creates Lasting Customer Connection It’s time for the retail customer experience to change, yet successfully bridging the gap between online and offline retailing remains one of the key challenges in the retail industry today. It’s...
by Karen Salamone | Oct 11, 2023 | Customer Experience
Overcome them and Avoid a Retail Slump with AskMe® For the past few years, retailers have been in a frantic rush to appropriately respond to retail shoppers’ changing preferences. Significant is that online retail sales are projected to grow at a compound annual...
by Heather Parham | Sep 18, 2023
How will the fluctuating economy impact retailers this holiday shopping season? When will it start? Is Black Friday still a thing? Our VP of Retail Strategy and Operations Steve Wilson synthesizes insights and makes recommendations to help retailers enjoy success this...
by Heather Parham | Jul 31, 2023
Want to know what’s happening with back-to-school 2023 shopping? Steve Wilson, an on-the-ground MarketSource retail expert, rounds up the latest predictions and advice to help retailers capitalize on the momentum of the season. Here are a few highlights to listen for:...
by Karen Salamone | Jul 31, 2023 | Technology, Trends
If you’re a retailer or a retail brand and you don’t have a ready answer to this question—or worse, are befuddled by the question—your customers are way ahead of you. A recent study found that 76% of consumers understand that artificial intelligence in retail is being...
