by Karen Salamone | Jan 17, 2024 | Uncategorized
Holiday returns season is here. Turn it to your advantage. A higher volume of sales during the holiday season means a higher volume of holiday shopping returns. So, whether retailers like it or not, they will likely face a deluge of returned gifts. The rise of online...
by Heather Parham | Jan 17, 2024
MarketSource’s VP of Omnichannel Client Services Ben Simms discusses the B2B sales landscape on Sales Chat, a podcast by MarketSource company Salelytics. Listen to the full podcast or watch a couple of highlights below. Sales Chat: Ben Simms Explores the Future of B2B...
by Karen Salamone | Jan 5, 2024 | Customer Experience, Sales Management
The retail landscape is enduring continual waves of change. In 2023, we saw mountains of growth in omnichannel, and frictionless shopping flowered. Staff shortages sometimes left consumers in a customer-service desert, yet social commerce began to blossom. Meanwhile,...
by Mark Doornbosch, Steve Wilson | Jan 4, 2024 | Customer Experience, Trends
MarketSource Retail Leaders Share Reflections and Predictions to Help Retailers Win Retailing in 2023 gave retail executives a lot to think about. A strong holiday season wrapped up the year with an optimistic spark; still, heading into 2024, the retail industry is...
by Damon Joshua | Jan 3, 2024 | Revenue Growth, Trends
And 7 Other B2B Sales Predictions for 2024 A survey released at the recent SalesLoft Executive Summit found that many people believe there will be a recession in 2024: 60% of consumers, 48% of economists, and 83% of CEOs. Despite this view, there is reason to stay the...
