INSURANCE
Driving Results Throughout the Customer Lifecycle
Onshore, state-compliant, licensed sales agents
Licensed multi-lingual agents
In-house recruiting, licensing, and training
Cutting-edge licensing compliance technology
Rapid ready-to-sell (RTS) certification
Seasonal scalability
Licensed sales and retention agents
Onshore, state-compliant, licensed sales agents
Licensed multi-lingual agents
In-house recruiting, licensing, and training
Cutting-edge licensing compliance technology
Rapid ready-to-sell (RTS) certification
Seasonal scalability
What We Do
In the highly competitive insurance industry, compliance and performance are equally paramount. From rapid scaling to meet enrollment period needs, to new member onboarding, to member retention, we’ve got you covered.
Our team of trained, licensed sales agents provides seamless and efficient service, ensuring you and your customers receive the support they need during the critical times of open enrollment, annual enrollment periods, and more.
Who We Serve
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Health Insurance Providers
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Medicare Advantage Plan Providers
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Property + Casualty Insurance Providers
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Life + Annuity Insurance Providers
Health Insurance Providers
Medicare Advantage Plan Providers
Property + Casualty Insurance Providers
Life + Annuity Insurance Providers
OUR APPROACH
How We Do It
We provide licensed, ready-to-sell producers, able to scale up or down quickly in alignment with enrollment period demands, ensuring compliance throughout the customer lifecycle.
PATIENT ENGAGEMENT
CUSTOMER ENGAGEMENT CENTER
ANALYTICS
TALENT ACQUISITION
TECH STACK
PATIENT ENGAGEMENT
We help you reduce friction points along the patient journey and create powerful patient engagement strategies that drive better health outcomes and ROI. Learn more →
CUSTOMER ENGAGEMENT CENTER
Everything you expect from a best-in-class contact center supported by powerful technology, informed by data, and delivered by a team empowered to create authentic, compliant customer connections. Learn more →
ANALYTICS
Unmatched data environment consolidates key compliance data and delivers actionable, data-driven insights to inform strategic decisions. Learn more →
TALENT ACQUISITION
Specialized, data-informed, market-intelligent recruiting targets qualified, licensed, and licensable producers. Learn more →
TECH STACK
AI-powered stack facilitates QA and empowers outperforming, compliant producers. Learn more →
THE POWER OF PARTNERSHIP
Success Stories
Seasonal Strain to Scalable Success
Health Insurance Provider Achieves Multilingual Compliance, Boosts STAR Rating
Health Insurance Giant Restores Member Experience During 30% Call Volume Increase, Avoids CMS Reports
Seasonal Strain to Scalable Success
Insurance Provider Achieves 250% of Application Completion Goal, Boosts Service Levels by 77%.
FIND OUT HOW →
Health Insurance Provider Achieves Multi-Lingual Compliance, Boosts STAR Rating
A healthcare insurance provider struggled to provide CMS-required translation services. We deployed 35 bilingual agents—27 of them licensed—within 6 weeks.
HOW WE HELPED →
Health Insurance Giant Restores Member Experience During 30% Call Volume Increase, Avoids CMS Reports
A health insurance giant faced a post-AEP 30% call volume increase, driving long member wait times. We had 100 furloughed licensed agents back on the phones within 48 hours.
To Put Our High-Performing Producers to Work For You…