Retail Sales
+ Store Operations
Tell Your Brand Story in Ways That Resonate.
Sustain Your Competitive Edge.
Consumers are flooded with product information and brand choices.
Our retail sales experts engage and educate customers, guiding them to an informed, confident, and satisfied purchase.
We’re an Extension of Your Brand
We have deep experience embodying brands in retail environments.
Impassioned, dedicated brand representation
Unrivaled category and product expertise
Seamless alignment with retail partners
Proprietary workforce management, peer collaboration, and competitive intelligence sharing platform
Real-time, in-store customer behavior and sentiment insights
Empowered associates through proactive training, ongoing professional development, and career pathing
 [retail store operations]
Bring Your Brand to Life.
Elevate Your Team. Your Stores. And Your Customer Experience.
Your brand shines in its retail environment. The people who staff and manage the stores are equally important in bringing your brand to life.
We Handle it All
 [live virtual brand experience]
Welcome to the Future of Customer Engagement.
Be More Places. Reach More Customers. Connect Live. Anywhere. Any Time.
Your brand shines in its retail environment. The people who staff and manage the stores are equally important in bringing your brand to life.
Are You Meeting Customers Where They Want to Connect?
Whether assisting retail sales associates with real-time product knowledge and support or helping customers through a virtual buying experience, AskMe® by MarketSource delivers improved experiences in virtual environments.
Meet Customer Expectations With Digital Engagement.
THE POWER OF PARTNERSHIP
Success Stories
Centralized Operational Support Team Enabled Rapid Restoration of Nationwide Product Outage for Mobile Phone Manufacturer
Global Candy Manufacturer Grows Revenue 129% YOY in Experience Store
National Retailer Doubles Net Promoter Score, Boosts Margin
Multinational Home Appliance Manufacturer Exceeds Revenue Goals and Increases Brand Awareness
Audio Product Manufacturer Realizes 5X Higher Sales in National Retail Locations for New, High-End Electronics Product
Centralized Operational Support Team Enabled Rapid Restoration of Nationwide Product Outage for Mobile Phone Manufacturer
HERE’S HOW →
Global Candy Manufacturer Grows Revenue 129% YOY in Experience Store
HERE’S THEIR STORY →
National Retailer Doubles Net Promoter Score, Boosts Margin
HERE’S HOW →
Multinational Home Appliance Manufacturer Exceeds Revenue Goals and Increases Brand Awareness
HOW WE HELPED →
Audio Product Manufacturer Realizes 5X Higher Sales in National Retail Locations for New, High-End Electronics Product
HERE’S HOW →
Weary from labor worries?
Struggling with insufficient coverage?
Unsure how you’re going to make your sales goals this year?
Outsourcing to a 3PL company could be the secret weapon you’ve been missing to solve all your retail sales dilemmas—permanently.Â
FAQs
What retail sales solutions does MarketSource provide?
MarketSource provides a fully integrated suite of retail sales solutions covering in-store selling, live virtual brand engagement, and complete store operations. Core offerings include dedicated retail sales teams that engage and educate customers at the point of purchase, AskMe® virtual brand experts who support shoppers and associates on demand via text, chat, phone, or video, and a full-service store operations model that manages staffing, training, facilities, scheduling, and inventory. Together, these solutions are designed to drive sales, build brand loyalty, and bring brands to life across the entire retail environment.
Learn about MarketSource’s expertise in the retail industry →
What does MarketSource’s retail store operations solution include?
MarketSource’s retail store operations solution is a full-service outsourced model covering every dimension of running a retail location—hiring, onboarding, training, and managing staff; facilities management; POS, scheduling, and payroll systems; cash management; and inventory management. Rather than operating as an outside vendor, MarketSource integrates seamlessly with the client’s organization, functioning as a true extension of the client’s retail team.
Read 4 Reasons to Trust Your Brand to a 3PL Retail Services Company →
When is outsourced retail sales the right solution for a brand?
Outsourced retail sales is the right move for brands that need to engage more customers, drive more consistent brand representation across locations, launch a new product with dedicated selling support, or improve sales results without the overhead of building and managing an in-house retail team. MarketSource’s retail model is particularly valuable when speed to market matters, when coverage gaps exist, or when a brand needs category and product expertise that general retail staff cannot deliver.
Explore MarketSource’s consumer electronics and consumer brands expertise →
What makes MarketSource’s retail sales associates different from general retail staff?
MarketSource’s retail sales associates are brand specialists. They are recruited for passion and cultural fit with each specific brand, trained to a depth of category and product expertise, and empowered through proactive, ongoing professional development and career pathing. Clients consistently report that MarketSource associates are indistinguishable from their own employees.
Learn about MarketSource’s talent development capabilities →
What is AskMe® and how does it extend retail sales coverage?
AskMe® is MarketSource’s proprietary, live virtual brand experience platform that connects shoppers and retail associates with knowledgeable virtual brand experts in real time via instant message, text, chat, phone, or video — on demand, from anywhere. For brands managing understaffed locations, coverage gaps, or markets where in-person staffing is cost-prohibitive, AskMe® extends brand presence without requiring a physical headcount. Interactive shopping experiences with virtual brand experts can increase customer engagement and purchase intent by helping shoppers get answers in real time, and a positive virtual experience drives higher average selling price while reducing returns.
What results have MarketSource retail sales programs delivered?
MarketSource retail sales programs have delivered measurable outcomes across consumer electronics, telecom, consumer brands, and technology. In a specific retail engagement, a national retailer achieved a 300% increase in product warranty service attach rates and a 40% increase in average selling price after deploying a MarketSource assisted sales team in their electronics departments.
Engage More Customers. Drive Brand Loyalty. Improve Sales. Sustain Your Competitive Edge.