Strategic Account Management

Intentional, Strategic.

Realize and Maximize Revenue Potential.

Behind every thriving revenue engine, you’ll find an intentional, strategic account management strategy. 

Outsourcing customer account management to our managed sales teams empowers you to realize and maximize your revenue potential without detracting resources from your core business.

Improve Retention and Reduce Churn
Developing early, deeper relationships with customers and ensuring they are realizing the business value of their investments leads to greater retention, improved product penetration, increased advocacy, and sustainable long-term value. You become more than just a vendor—you become a strategic partner.
Using a data-driven approach to monitor customer health and uncover insights, our Account Management practice allows an organization to proactively guide customers toward product adoption and service utilization, lead them to renew, expand the relationship, and develop customer advocates who maintain brand loyalty, refer new customers, and act as a quality reference. Strategic account management can help companies improve retention, customer growth, and advocacy.

5 to 25X

It Costs 5 – 25X More to Acquire a New Customer Than to Keep One

Whether you want to acquire new customers, maximize your return from current customers, or boost engagement so they stick around for the long haul, we can build an account management strategy that secures your revenue goals—fast and reliably.

Cross Sells

Upsells

Expansion

Renewals

Churn Reduction

Tail Accounts

Improve Retention and Reduce Churn
Developing early, deeper relationships with customers and ensuring they are realizing the business value of their investments leads to greater retention, improved product penetration, increased advocacy, and sustainable long-term value. You become more than just a vendor—you become a strategic partner.
Using a data-driven approach to monitor customer health and uncover insights, our Account Management practice allows an organization to proactively guide customers toward product adoption and service utilization, lead them to renew, expand the relationship, and develop customer advocates who maintain brand loyalty, refer new customers, and act as a quality reference. Strategic account management can help companies improve retention, customer growth, and advocacy.

Cross Sells

Upsells

Expansion

Renewals

Churn Reduction

Tail Accounts

5 to 25X

It Costs 5 – 25X More to Acquire a New Customer Than to Keep One

Whether you want to acquire new customers, maximize your return from current customers, or boost engagement so they stick around for the long haul, we can build an account management strategy that secures your revenue goals—fast and reliably.

We Can Help You Reduce Churn, Increase Retention, and Ensure Customer Loyalty.