Mobile Department Lead (MDL) Jacob Jimenez is not afraid of a challenge. While he had worked in sales prior to joining MarketSource, he knew little about the mobile phone industry. “I didn’t even own a smartphone at the time,” he says. “So I knew I had a lot to learn if I wanted to be successful.” However, Jacob had confidence in our leadership and we had confidence in his drive.
After getting up to speed on his program’s wireless offerings and learning some new sales skills, he used tenacity and consistency to work his way up to earning two impressive distinctions: he is currently our highest-ranked MDL and his team ranks #1 in post-paid sales—for the second year in a row!
“My team inspires me and I couldn’t be prouder of the work they do, day in and day out,” he explains. “They continue to prove that hard work and dedication really do pay off.” To accomplish his personal goals, Jacob believes consistency is key. “If I wait until I’m motivated, I may not get results,” he says. “I have to push through those moments and look ahead to what I can achieve if I keep giving 100%.” He is also known for leaning deep into his faith to get both himself and others through hard times.
His joy of serving others extends beyond work, as well. In fact, he has been a part of nearly every community giveback event his district manager has held over the past five years. They have donated backpacks full of school supplies for underprivileged children and helped support small businesses during the COVID-19 lockdowns. “We also raised $2,000 in one week to repair a vandalized American Legion,” he says. “When we visited afterward, it was a full-circle moment to witness how the funds we raised were being used toward repairing and revitalizing the building.”
But the most rewarding experience in his 5 ½ years at MarketSource was delivering flowers to the family of a beloved team member that passed away earlier this year. “He was one of the kindest souls I’ve ever met,” recalls Jacob of his colleague. “While giving flowers to his parents was just a small gesture, having the opportunity to do so meant a lot to me.”
He continues: “It’s important to remember that, quite often, we take the simple things in life for granted. I think keeping that in perspective encourages us to become part of something greater than ourselves.”