by MarketSource | Apr 14, 2023
Discover the 12 winning actions that today’s top-performing retailers and retail brands are taking to deliver the best customer experience, drive revenue, maintain sales consistency, and stay...
by Karen Salamone | Apr 4, 2023 | Customer Success
As a customer success pro, customer segmentation is a powerful tool in your arsenal. By organizing your customers into distinct groups based upon shared characteristics, you can gauge and respond to their needs in strategic ways that help them get the most out of your...
by Lisa Walsh | Feb 22, 2023 | Uncategorized
It’s not often that a managed sales organization like MarketSource gets to help save lives, but that’s just what our auto recall teams do every day. Automotive OEMs count on our experience, expertise, and tech enablement to help them find customer...
by Heather Parham | Feb 7, 2023
Our recall teams help auto manufacturers locate car owners who haven’t responded to recall notices and complete repairs while they wait. In Elmore Jones’ case, they got there just in time. Here’s his...
by Karen Salamone | Feb 6, 2023 | Uncategorized
Staffing shortages, shipping delays, and out-of-stocks are plaguing the retail industry. And now, shoppers hit with inflation are putting a premium on competitive pricing. But rather than throwing up their hands and just living with it, retailers can fight back—and...