by Karen Salamone | Jul 11, 2024 | Customer Experience, Sales Performance
If you’re a retailer, predictions for the 2024 back-to-school shopping season may put you in a good mood. Despite economic concerns about inflation (in June, prices were up 3.3% from a year ago, but the rate has begun to slow), back-to-school spending is expected not...
by Heather Parham | Jul 11, 2024
Want to know what’s happening with back-to-school 2024 shopping? Steve Wilson, an on-the-ground MarketSource retail expert, rounds up the latest predictions and advice to help retailers maximize the momentum of the...
by Karen Salamone | May 8, 2024 | Uncategorized
Retail customers are impatient. What can you do to deliver faster, better help? It is now well-established that artificial intelligence, and in particular generative AI, has the potential to transform retail operations. One of the greatest influences of AI in retail...
by Karen Salamone | Apr 22, 2024 | Uncategorized
“Helpful sales associates are the No. 1 reason customers will shop in-store.” Source: PwC’s 2023 Global Consumer Insights Survey No longer relegated to merely shelving and pricing products and keeping aisles clean, the work of frontline retail associates now...
by Heather Parham | Mar 21, 2024
INDUSTRYNational Retailer SOLUTIONAssisted Sales | Consultative + Flexible Partnerships DOWNLOAD CASE STUDY SituationA national retailer wanted to expand our long-term, collaborative partnership to provide specialized, assisted sales service within the mobile...
