INDUSTRYConstruction Manufacturer SOLUTIONOmichannel Sales DOWNLOAD CASE STUDY SituationThe world’s largest home improvement retailer offers thousands of brands through its retail stores, online, and their pro-services channel to professional contractors. Although...
Why Outsource B2B Sales to a Partner? Managed sales organizations are singularly focused on one thing: selling. They give organizations speed, agility, and expansion capabilities that many companies don’t inherently have—which is why companies often give outsourcers...
Sales outsourcing evokes a plethora of images for many a revenue leader. Sometimes called managed sales, or business process outsourcing (BPO), it means you delegate the pieces of your sales engine to a provider that optimizes it to deliver sales performance and...
INDUSTRYTechnology Provider SOLUTIONChannel Partner Program DOWNLOAD CASE STUDY SituationA technology provider for unified communications (UC) and collaboration, contact centers, customer experience management, networking, and related services needed a way to cost...
Customer journey maps allow you to codify, track, and adapt to those nuanced interactions, those between-the-lines moments that can make or break your customer relationship. They can also help you pinpoint opportunities to over-deliver on the customer experience....
