by Chris Walter | Sep 17, 2021 | Uncategorized
Evaluating a Sales BPO Strategy: The CFO’s View The CFO’s View of Resource Expenses In many companies, senior leaders of operating departments, including sales leaders, don’t always have the full view of resource expenses in their P&Ls. The CFO, however, has...
by Lisa Walsh | Jul 30, 2021 | Uncategorized
In mid-2015, the National Highway Traffic Safety Administration (NHTSA) opened a Coordinated Remedy Program to address the recalls of certain vehicles containing Takata airbag inflators. At that time there were about 23 million inflators affecting 19 million...
by Ben Simms | Jul 12, 2021 | Uncategorized
Sales training is of course a big topic that covers a lot of ground. To be clear, there is a difference between training and coaching. Training can refer to a one-time activity whereas coaching is ongoing. An ideal training environment is one where coaching is a...
by Karen Salamone | Jun 28, 2021 | Uncategorized
A survey by Training Industry, Inc. found that 43.5% of participants felt sales skills training “needed improvement.” Steve Bonvissuto, Vice President of Innovation at MarketSource, a sales acceleration firm specializing in outsourced sales talent and customer...
by Steve Wilson | Jun 9, 2021 | Uncategorized
Rethinking Retail: The Gig Economy in a Post-Pandemic World If the gig economy was growing before the pandemic, it has now burgeoned into a trend that will have a major impact on how retailers manage their human capital into the foreseeable future. As most Americans...
