OEMs count on our experience, expertise, and tech enablement to help them find their vehicles with open recalls, especially the most challenging vehicle owners who are difficult to track down and have not responded to other outreach. Our field teams locate customers, complete repairs, capture data, close repairs, and deliver comprehensive reporting (read about our work with the Takata airbag recall here).
Salesforce Maps empowered our reps to visualize and canvas territories more efficiently, optimize routes, and improve team selling, helping them identify and reach even the most covert owners. Watch the video to learn more.