by Karen Salamone | Oct 11, 2023 | Customer Experience
Overcome them and Avoid a Retail Slump with AskMe® For the past few years, retailers have been in a frantic rush to appropriately respond to retail shoppers’ changing preferences. Significant is that online retail sales are projected to grow at a compound annual...
by Heather Parham | Sep 18, 2023
How will the fluctuating economy impact retailers this holiday shopping season? When will it start? Is Black Friday still a thing? Our VP of Retail Strategy and Operations Steve Wilson synthesizes insights and makes recommendations to help retailers enjoy success this...
by Heather Parham | Sep 18, 2023
INDUSTRYMobile Phone Manufacturer SOLUTIONSales Support DOWNLOAD CASE STUDY SituationA mobile phone manufacturer engaged MarketSource to provide essential sales support, training, and brand advocacy, and to manage its in-market relationships with mobile carrier stores...
by Karen Salamone | Aug 29, 2023 | Sales Management, Technology
Attract and Retain Quality Staff with Innovations in Retail Employee Engagement According to the US Bureau of Labor and Statistics, around 20 percent of US employees—or approximately 31 million people—work in the retail and hospitality sector. In McKinsey & Co.’s...
by Matt Bulthuis | Aug 9, 2023 | Sales Performance
There’s no denying retail is a location-driven business, and location data is critical to understanding and serving customers. According to a Forrester and Esri survey, 75% of respondents said location is important or critical to understanding customer engagement....
