The staffing shortage in retail is real. Simply put, there are not enough workers available – or not enough candidates applying for the available jobs – to fill the positions that are needed in the industry. There are a variety of reasons behind the shortage, mostly...
To better understand what’s going on with retail staffing right now, we have to look at some bigger factors. I’ve written before about how unprecedented the current retailing trends are because of the pandemic and post-pandemic behaviors. We’ve seen so many curve...
No doubt about it—the pandemic accelerated dramatic changes in the B2B selling landscape. Buyers made radical shifts in how they interacted with sales reps and make purchase decisions. Meanwhile, the customer journey has evolved into a solidly omnichannel one. ...
Want to know what retail brand executives were watching closely in 2022? Our work with some of America’s most iconic brands helps us keep our fingers on the pulse of what keeps them up at night and the strategies they rely on to not just stay on top of market...
Harmonize Digital and In-Person Shopping to Meet Them There Consumers Hold the Cards… If the pandemic has wrought one universal, permanent transformation of the retail industry, it’s that consumers are in control. The speedy move toward omnichannel offerings, the...
