No doubt about it—the pandemic accelerated dramatic changes in the B2B selling landscape. Buyers made radical shifts in how they interacted with sales reps and make purchase decisions. Meanwhile, the customer journey has evolved into a solidly omnichannel one. ...
Want to know what retail brand executives were watching closely in 2022? Our work with some of America’s most iconic brands helps us keep our fingers on the pulse of what keeps them up at night and the strategies they rely on to not just stay on top of market...
Harmonize Digital and In-Person Shopping to Meet Them There Consumers Hold the Cards… If the pandemic has wrought one universal, permanent transformation of the retail industry, it’s that consumers are in control. The speedy move toward omnichannel offerings, the...
With REPfirst™, our employee experience app, retailers can organize, engage, and motivate employees through an immersive, connected experience. Use REPfirst to deliver the flexible benefits of the gig-economy while maintaining for employees the security,...
Retailers facing a short labor supply are busily raising pay to entice more recruits. They have shortened hours, offered more flexible work shifts, and increased benefits and perks. Basically, they are doing whatever it takes to improve recruitment and retention. On...
